DY Learning Center

For those who aren’t afraid to break the boundaries of customer experience to make it better

The resources to help you take
your knowledge to exponential levels

Experience Optimization Platform 

Dynamic Yield Knowledge Hub

 Whether you’re a marketer, product manager, merchandiser or developer,

Dynamic Yield is the platform that will bring your customer experience vision to reality.

Knowledge Hub is un umbrella project for  community, knowledge base and academy apps.

My role was to research the field and come up with a new ideas for product support and discovery design for a new product.

Knowledge Hub

My role was to research the field and come up with a new idea for an onboarding design for a new product.

The main goal was to improve customer communications and help brands to learn faster and smarter. Merging 3 different platforms in one and simplifying the experience for everyone, new customers and experts. 

→ Articles
→ Learning Paths
→ Personalization Examples
→ Guides
→ Talks
→ Encyclopedia
 

Dynamic Yield Knowledge Hub

 Whether you’re a marketer, product manager, merchandiser or developer,

Dynamic Yield is the platform that will bring your customer experience vision to reality.

Knowledge Hub is un umbrella project for  community, knowledge base and academy apps.

My role was to research the field and come up with a new ideas for product support and discovery design for a new product.

A glance at the process

Several options for a HUB content structure and 

Dynamic Yield Knowledge Hub

 Whether you’re a marketer, product manager, merchandiser or developer,

Dynamic Yield is the platform that will bring your customer experience vision to reality.

Knowledge Hub is un umbrella project for  community, knowledge base and academy apps.

My role was to research the field and come up with a new ideas for product support and discovery design for a new product.

User interactions

Organization, visualization, and navigation

 flexible system for evolving-content

Dynamic Yield Knowledge Hub

 Whether you’re a marketer, product manager, merchandiser or developer,

Dynamic Yield is the platform that will bring your customer experience vision to reality.

Knowledge Hub is un umbrella project for  community, knowledge base and academy apps.

My role was to research the field and come up with a new ideas for product support and discovery design for a new product.